What is The Coil Brush?
The Coil Brush is an online retailer of natural hair styling tools and products. As a black-owned business, our products are created or sourced with all hair textures in mind. Some of our products are custom made and some are not.
The O.G. Fingertip Hair Brush is the first custom made product by The Coil Brush.
How long will it take to receive my order?
Due to COVID-19, there may be delays outside of our control within the USPS system.
We are a small, minority, woman-owned business. :) Please allow up to 48 hours for your order to be processed. Once your order is processed, you will receive an order update to the email during checkout. You should expect to receive your package within 3-5 business days. Orders placed over the weekend, will be processed the next business day.
How can I track the shipping of my order?
You can track your package on our website by clicking the "Track Your Order" link on the menu. Please check the tracking page before inquiring about your order status. The tracking page will begin updating once your order has been fulfilled, and prepped for shipment. All notifications regarding your order will be sent to the email address or phone number provided at checkout. To avoid any delivery delays with your order, we highly suggest that you triple check your shipping address during checkout. If you have any issues with delivery, you will have to contact the USPS (United States Postal Service) to resolve.
Are your products for all hair types?
Whether you have kinky, coiled, or curly hair -- The Coil Brush has you in mind. We have a variety of products that can be used by the whole family.
Where else can I find your products?
We proudly partner with other retailers to carry our products!
You can find these retailers under the Shop Our Products Menu, select Shop These Authorized Retailers.
Do you partner with natural hair influencers?
We love to partner with natural hair influencers. We prefer content that is more of a product demonstration/tutorial, than a review. Hover over FAQs/Contact Us on the store menu, and click on Partner With Us for more details.
How can I carry your products in my store?
We are updating our product offerings, and will resume wholesale orders in November 2020. If you are interested, please contact us: firstname.lastname@example.org.
Who do I contact for press, media, or other business inquiries?
For vendor/pop up event requests, media, or business inquiries, please contact email@example.com.