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You can contact us through the form below or via email.
Normal response times are within 48 hours.
For questions about an order: orders@thecoilbrush.com
For general business inquiries: info@thecoilbrush.com
Normal response times are within 48 hours.
For questions about an order: orders@thecoilbrush.com
For general business inquiries: info@thecoilbrush.com
What is The Coil Brush?
The Coil Brush is an online retailer of styling tools and products for naturally curly, kinky, coarse, or wavy hair. Our signature product, The O.G. Fingertip Hair Brush, was the first ever fingertip brush designed for natural hair styling.
How can I find the status of my order?
You can track the status of your order on our website. Select Track Your Package from our menu. You will need the email address provided during checkout and order number.
How long does it take to receive my order?
Orders placed Monday - Friday are processed within 48 hours. Orders placed over the weekend, begin processing on the next business day (Monday). Normal delivery times are 3-5 days. We have seen an increase in delays with the United Postal Service due to COVID and other factors.
If you do not see any movement on your order after 5 business days, please email us.
A product is sold out. Where else can I find it?
We partner with several small businesses to carry out product. You can find these retailers on our website. Inventory availability may vary.
Where can I find wholesale pricing?
We have temporarily paused wholesale orders as we prepare to release several new products. We hope to resume in early December.